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Meet the Team

Leadership Team
Crissy Canganelli
Executive Director
Mark Sertterh
Associate Executive Director
Cady Sinnwell Gerlach
Director of Strategic Operations & Resource Management
Angelica Vannatta
Development Director & Media Contact
Debbie Peck
Emergency Services Director
Erin Sullivan
Housing Services Director

Business Operations

Roshi Ahmadi
Account
Kaily Hoard
Community Engagement Manager
Crystal Primus
Donor Relations Coordinator

Emergency Shelter

We provide a bed to sleep in, food to eat, and a safe place to live. Our overnight emergency facility operates a 70-bed shelter open to men, women, and families with children experiencing homelessness. If you are seeking emergency shelter, call (319) 351-0326 or come to 429 Southgate in person to access the Coordinated Entry system. Staff will assess your options and let you know what is available.

Cartis Washington
Kitchen Manager
Jessica Hines
Coordinated Entry Coordinator
Alex Linden
Community Outreach & Engagement VISTA

Housing and Employment Stabilization

We connect individuals and families experiencing homelessness to a variety of resources that can make temporary, transitional, or permanent housing a reality. During their stay at shelter, residents meet with case managers who provide direction to appropriate resources and assist them with the necessary steps needed to secure housing.

Rachel Lehmann
Rapid Rehousing Program Manager
Abby Freese, LMSW
Housing Case Manager
John Posey
Housing Case Manager
Jeremy Endsley
Employment Case Manager
Hailey Franzen
Housing Opportunity & Stability VISTA

Permanent Supportive Housing

Permanent supportive housing is an intervention that combines permanent, affordable housing with voluntary support services designed to help tenants stay housed and address health issues while building the necessary skills to live as independently as possible. PSH is an evidence-based housing intervention that significantly reduces returns to jail and homelessness, reliance on emergency health services, and improves overall quality of life.

Laura Iosbaker, LISW
Permanent Supportive Housing Manager
Lori Dearborn
Cross Park Place Case Manager
Jordan Plath, BSW
Cross Park Place Case Manager
Will Schmitt
Fairweather Lodge Case Manager
Kathy Klostermann
SCL Service Coordinator
Mackenzie Fields
Mental Health Recovery & SCL VISTA

FreshStarts Supported Employment

Fresh Starts is a professional cleaning and janitorial service that offers full-service cleaning through a professionally trained, fully supervised janitorial cleaning crew. Contracting with Fresh Starts gives you reliable, competitively-priced cleaning and the opportunity to employ individuals working to rebuild their lives who are participating in our permanent supportive housing program.

Daisy Bonea
Fresh Starts Crew Supervisor

Meet this year’s AmericCorps VISTA (Volunteers in Service to America) team!
Shelter House is excited and thankful to have them on board for this year of service.

 

 

 

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