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Meet the Team

Leadership Team
Crissy Canganelli
Executive Director
Mark Sertterh
Associate Executive Director
Cady Sinnwell Gerlach
Director of Strategic Operations & Resource Management
Debbie Peck
Emergency Services Director
Erin Sullivan
Housing Services Director
Christine Ralston
Director of Development

Business Operations

Roshi Ahmadi
Accountant & HR Coordinator
T'Shailyn Harrington
Community Engagement Manager
Jake Masters
Donor Relations & Marketing Coordinator

Emergency Shelter

We provide a bed to sleep in, food to eat, and a safe place to live. Our overnight emergency facility operates a 70-bed shelter open to men, women, and families with children experiencing homelessness. If you are seeking emergency shelter, call (319) 351-0326 or come to 429 Southgate in person to access the Coordinated Entry system. Staff will assess your options and let you know what is available.

Cindy Smith
Lead Coordinator
Jennifer Smallwood
Lead Coordinator
Gina Woolsey
Coordinated Entry Specialist
Sloane Terrill
Volunteer Coordinator VISTA

Housing and Employment Stabilization

We connect individuals and families experiencing homelessness to a variety of resources that can make temporary, transitional, or permanent housing a reality. During their stay at shelter, residents meet with case managers who provide direction to appropriate resources and assist them with the necessary steps needed to secure housing.

Rachel Lehmann
Rapid Rehousing Program Manager
Jeremy Endsley
Employment & Housing Case Manager
John Posey
Housing Case Manager
Nicole Chaplin
Housing Case Manager
Shawnee Molck
Housing Case Manager
Brycen Myers
Housing Case Manager
Yolisa Lewis
Housing Case Manager
Emma Markowski
Housing Stability VISTA

Permanent Supportive Housing

Permanent supportive housing is an intervention that combines permanent, affordable housing with voluntary support services designed to help tenants stay housed and address health issues while building the necessary skills to live as independently as possible. PSH is an evidence-based housing intervention that significantly reduces returns to jail and homelessness, reliance on emergency health services, and improves overall quality of life.

Brittany Rodriguez
Permanent Supportive Housing Program Manager
Lori Dearborn
Cross Park Place Case Manager
Stewart Carlson
Fairweather Lodge Case Manager
Coraline Dawley
Permanent Supportive Housing Case Manager
Maddilyn Boche
Cross Park Place Lead Coordinator
Nick Mitchell
Cross Park Place Coordinator

Fresh Starts Supported Employment

Fresh Starts is a professional cleaning and janitorial service that offers full-service cleaning through a professionally trained, fully supervised janitorial cleaning crew. Contracting with Fresh Starts gives you reliable, competitively-priced cleaning and the opportunity to employ individuals working to rebuild their lives who are participating in our permanent supportive housing program.

Dorothy Hogg
Fresh Starts Supervisor