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Careers

Our staff is dedicated to helping people move beyond homelessness

Shelter House is always looking for the right people to join our team. If you are interested in learning more about employment at Shelter House, please send your resume and inquiry to hr-staff@shelterhouseiowa.org.  Shelter House is an Equal Opportunity Employer and United Way Agency.

Position Title: Cross Park Place Coordinator
Reports to: Permanent Supportive Housing Program Manager

Coordinators are responsible for direct client support with the tenants of Cross Park Place, a permanent supportive housing program. The Coordinator will be responsible for maintaining and regulating the facility as well as ensuring a safe and healthy environment.

Key Responsibilities:

1. Provide a welcoming environment to tenants, donors, volunteers, and the general public.
2. Build rapport and maintain positive professional relationships with the individuals and other service providers
3. Intervene and appropriately de-escalate crisis situations.
4. Provide oversight and supervision so that a safe and healthy environment is maintained at all times.
5. Communicate information regarding services to tenants.
6. Record and maintain accurate documentation in a timely manner, including but not limited to collateral
contact, medical, face-to-face, HMIS reports.
7. Attend monthly team meetings to review client situations, concerns and issues.

Click here to view the complete job description.

Interested applicants should send their resume, a cover letter, and three references directed to Laura Iosbaker, Permanent Supportive Housing Program Manager, to hr-staff@shelterhouseiowa.org. Applications will be accepted until filled. Shelter House is a United Way Agency and an Equal Opportunity Employer.

Position Title: Permanent Supportive Housing Case Manager
Reports to: Permanent Supportive Housing Program Manager

Key Responsibilities:

1. Provide case management services to clients in permanent supportive housing so tenants maintain housing and tenants’ health, safety, and welfare needs are met.
2. Build rapport and maintain positive professional relationships with tenants, service providers, and other community partners.
3. Intervene and appropriately de-escalate crisis situations while providing oversight and supervision so that a safe and healthy environment is maintained at all times.
4. Accurately record and maintain tenant data and statistics including but not limited to demographics, outcome measures, goals, face-to-face notes, medical information, collateral contact and grant-specific requirements, and maintain all tenant records to ensure accuracy, confidentiality and security in a timely manner.
5. Work within a team of coordinators and case managers to ensure continuity of care, this includes attending team meeting bi-monthly and agency-wide meetings/trainings
6. Ensure that individual rights are protected, all services are confidential, and no information is shared without consent.

Click here to view the complete job description.

Interested applicants should send their resume, a cover letter, and three references directed to Laura Iosbaker, Permanent Supportive Housing Program Manager, to hr-staff@shelterhouseiowa.org. Applications will be accepted until filled. Shelter House is a United Way Agency and an Equal Opportunity Employer.

Position Title: Shelter Coordinator
Reports to: Shelter Manager

Key Responsibilities:

1. Provide direct support services that are high quality, consistent, and in accordance with the Shelter House mission, vision, and values to people who are experiencing homelessness in an  emergency shelter setting.
2. Manage client records and files to ensure accuracy and confidentiality.
3. Maintain and regulate the facility to ensure a safe and healthy environment.
4. Work with other Shelter House staff to ensure all emergency and housing programs are working together to provide quality support services to people who are experiencing homelessness.

Click here to view the complete job description.

Interested applicants should send their resume, a cover letter, and three references directed to Debbie Peck, Emergency Services Director, to hr-staff@shelterhouseiowa.org. Applications will be accepted until filled. Shelter House is a United Way Agency and an Equal Opportunity Employer.

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